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Pinout for RJ-45 for Polycom Soundstation
By Jesse | December 3, 2008
Someone in our office recently damaged the RJ-45 cable for our Polycom Soundstation. Because the jack was damaged I could not determine the order of the cables. After a call to polycom, we found the pinout information we needed – so I thought I would share, in case anyone else finds themselves in a similar situation:
With the RJ-45 prong pointing down the wires, from left to right are:
- Black
- Brown
- Red
- Orange
- Yellow
- Green
- Blue
- White
Then Crimp and test. I got this information directly from Polycom for use with the Polycom Soundstation. This information was not easy to get. They originally told me they could not provide the information and I would have to buy a power adapter. This is not true, just trim the cable and follow the above instructions.
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Topics: Uncategorized | 12 Comments »
December 11th, 2009 at 4:57 am
Hi
Is it OK to use standard RJ45s on these cables do you think? I noticed that the Polycom originals have a small tab on the side which prevented me from putting into my test gear for ethernet cables.
Thanks for the info by the way.
December 17th, 2009 at 6:32 pm
Yeah I used an RJ-45 here to fix one- it worked fine.. I would assume that as long as the pin-out was correct you’d be fine. I wouldnt plug it in to anything with PoE though or you’ll probably destroy your phone.
It worked for me..
December 17th, 2009 at 6:33 pm
We had to do this because a clumsy staff member mangled the original jack with a chair and crushed it. the RJ-45 replacement worked great!
January 29th, 2010 at 11:25 am
Is this the cable between the power supply and the soundstation? If so, is this a straight through cable (i.e. black goes to black on pin 1, brown goes to brown on pin 2, etc, etc) or if not – what pins do the colours go to on the other end of the cable? Thanks.
May 14th, 2010 at 4:32 am
Hi,
I have a big problem with my soundstation. The power adapter is broken and I did not want to spend too much money.
Do you know witch is the power and witch is the phone wires in the RJ45 connection scheme?
May 20th, 2010 at 3:35 pm
No I’m not 100% sure.. but if you follow my wiring diagram it should fix the connector….
May 20th, 2010 at 3:38 pm
This is the cable that goes into the sound station…
May 24th, 2010 at 6:35 am
My problem isn’t the connector but the power adapter….it don’t work anymore…
I have open the soundstation but I’m not able to find the power wires and the telephon wires…
Which power output have the power adapter?
Thanks
September 28th, 2010 at 12:17 am
We have the same problem, power adapter stopped working. The cost of a new SoundStation2 Interface Module is RIDICULOUS. I assume all it is, is just a power supply and an injector. This is $100+?
Does anyone know or figured out the pinout of the cable between the Interface Module and the SoundStation? Which lines are voice, which are power?
Has anyone already broken open the Interface Module (not the SoundStation) and looked around and done some measurements and tests to figure out which line is which?
What is the voltage and current rating of the power supply? AC or DC output?
October 18th, 2010 at 5:32 am
Anyone have the pinout of the SoundStation’s AC Adapter? Can anyone send me a broken power adapter to find the pinout?
Thansk
December 22nd, 2010 at 2:53 pm
Hi All
The Pinouts marked above are great. Does anybody have the equivalent connections at the other end, i.e. the end that plugs into the PSU? Basically, I need to make up a new cable that connects the PSU to the Phone. [I understand there is only one cable that connects from PSU to the Phone, and that carries both Voice Signal and Power. THANK YOU!
July 17th, 2011 at 2:25 pm
Did anyone respond to chrisl? Someone in office broke off the RJ11 jack connected to the Soundstation which connects to the phone line. It only contains ONE black wire, ONE white wire. Do the thin copper wires need to be exposed and then touching pins 2 & 3? I trimmed them off but still didn’t get dial tone.