« Blackhawk Consulting Blog reaches 1,000 users per month | Main | Fix for device descriptor read/64, error -71 »
BES “Device Not Supported” error
By Jesse | February 9, 2009
If you receive a “Device Not Supported” error when trying to deploy an application to a new Blackberry device from your BES server, it is likely because your device.xml and vendor.xml files are not up-to-date.
To update your device.xml file and vendor.xml files right click on the links below:
https://www.blackberry.com/Desktop/Download/XML/Device.xml
https://www.blackberry.com/Desktop/Download/XML/Vendor.xml
and save them to the following location on the BES server:
C:\Program Files\Common Files\Research In Motion\AppLoader
You should not need to restart any services after making this update. After completing the update, please try to redeploy back to the device.
![[del.icio.us]](/wp-content/plugins/bookmarkify/delicious.ico)
![[Digg]](/wp-content/plugins/bookmarkify/digg.ico)
![[StumbleUpon]](/wp-content/plugins/bookmarkify/stumbleupon.ico)
Topics: How To, Uncategorized | No Comments »